Returns or Exchange Policy
There are NO REFUNDS, RETURNS or EXCHANGES on any decals. The decals are custom made for you. Once the decals are designed and printed, you own them.
Please contact MpDecals at firstname.lastname@example.org to begin the Return or Exchange process. Have your order number ready. You will be given a Return Authorization number that must be put clearly on the outside of the return form and on the outside of the return box. Any box not displaying the RA# will not be accepted.
All returns or exchanges must be received within 30 days of your invoice date. Absolutely NO Returns or Exchanges will be accepted after 30 days for any reason.
A completed Return or Exchange Form must accompany all returns. Failure to do so may result in the item being returned back to the customer.
Once processed a credit will then be issued to your credit card. The credit back can take up to 2 billing cycles or longer to appear on your statement depending on your financial institution’s policies.
Local customers can Return or Exchange an item to MpDecals only after RA # has been generated. Once an item is received it will be checked for condition before a credit authorization will be approved.
All shipping times are based on after Items are Manufactred. Please click here to Contact MpDecals